Maintenance Requests

Our property management services include taking care of maintenance issues in a professional and timely manner.

To submit routine (non-emergency) maintenance requests, please click the button below to launch the maintenance request form inside Tenant Portal.
Submit Maintenance Request Tenant Portal
Trouble accessing your Tenant Portal account? Please contact our office. We'd be happy to help you!

Emergency Maintenance Needs

As much as emergencies are inconvenient, they do happen on occasion. To submit an emergency maintenance request, please click below to call us immediately.
Call (801) 830-1500
OR
Call (801) 318-0847

Important Disclaimers

As we work to quickly fulfilled all maintenance requests, we ask that you keep the following in mind:
  • You will be held responsible for damage caused by you or your guests including clogged drains or toilets.
  • When you submit a maintenance request, a Home Basics Real Estate (HBRE) representative will contact you to coordinate the details with you.
  • If you are unable to meet at the appointed time, please contact our office to cancel the appointment. If you fail to do so, a $35 trip charge may be assessed.
  • After 2 appointment schedule attempts have been made, HRBE is authorized to enter the premises to make the necessary repairs.
  • HBRE will ultimately decide if, how, and when your maintenance request will be handled. Your patience and understanding are appreciated. 

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